Coronavirus FAQ

Coronavirus (COVID-19)

Casey's follows guidance from CDC as well as local mandates for masks. Unvaccinated Team Members are required to wear masks, vaccinated team members are highly encouraged to wear masks. There is no guidance for guests unless there is a local mandate at which time masks would be required for all team members and guests regardless of vaccination status.

  • If ordering online or in the app: choose Pay Online and enter "No Contact" in the delivery instructions at checkout.
  • To order by phone: just let the Casey's team member know you'd like no-contact delivery and pay over the phone.
  • Don't forget to add a tip for your driver! You can do this when you're placing your order and skip handling cash at the door.

When our driver arrives with your delivery they will place the order in a clean location right at your doorstep and knock. Your driver will move to a safe distance while you retrieve your order.

Yes! To keep your contact at the store to a minimum, pay online or over the phone for your carryout order. When you get to the store, just grab your order and head out the door.

Yes! Just have your credit or debit card ready when you call. We also accept Casey’s gift cards.

Try paying with Apple Pay, Google Pay, or credit cards to keep cash handling to a minimum.

As our local communities deal with the impact of the coronavirus (COVID-19), Casey's is taking action to help keep our team members and guests safe.

First, and most important, the health and wellbeing of our people and communities is a priority. We are making decisions with this in mind, while continuing our mission of being here for guests.

Our team members have been operating with heightened attention to actions like store cleaning and more frequent handwashing. This includes being diligent with fundamental actions like increasing the frequency of cleaning food prep equipment, counters, restrooms and fuel pumps as well as other high-touch surfaces throughout our stores. We will also be encouraging all delivery and carryout pizza guests to complete payment online to reduce contact at checkout. As always, our team members are staying home if they are sick.

Our stores are open and we are working hard to keep the products you love available.

Some of our stores may adjust hours, which will be posted locally at their location and on our website.

First, and most important, the health and wellbeing of our people and communities is a priority.

Casey's follows CDC guidance in accordance with quarantining team members. Team members are discouraged from coming into work sick. Leave policies are available for those who qualify.

Casey's team members should contact their supervisor for additional questions.

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