What action is Casey's taking in response to COVID-19?
As our local communities deal with the impact of the coronavirus (COVID-19), Casey's is taking action to help keep our team members and guests safe.
First, and most important, the health and wellbeing of our people and communities is a priority. We are making decisions with this in mind, while continuing our mission of being here for guests.
For the past month, our team members have been operating with heightened attention to actions like store cleaning and more frequent handwashing. This includes being diligent with fundamental actions like increasing the frequency of cleaning food prep equipment, counters, restrooms and fuel pumps as well as other high-touch surfaces throughout our stores. We will be closing all seating areas in stores. We will also be encouraging all delivery and carryout pizza guests to complete payment online to reduce contact at checkout. As always, our team members are staying home if they are sick.
Our stores are open and we are working hard to keep the products you love available.
How is Casey's taking steps to keep the warmers and bakery cases safe for guests?
We have modified food service in our stores to continue to be able to safely serve guests. This includes continuing to provide pre-packaged, fresh food items and serving pizza slices directly to guests.
How is Casey's operating with the closure of restaurants in some states?
We are currently open for business and serving our guests. We have closed all seating areas in stores and have transitioned to full-service operations for our prepared foods. Pizza orders remain available for carryout and delivery. We continue to evaluate what these changes mean for Casey's while working to support our communities.
Is Casey's closing stores or reducing hours?
At this time, we are open and here to serve the community. Some of our stores may adjust hours in the coming days, which will be posted locally at their location and on our website.
We are evaluating the latest guidance and what potential changes may mean to ensure we are looking out for our team members and guests.
Is Casey's changing their delivery service?
We have not changed our delivery service at this time. We are currently evaluating options like no-contact delivery in order to best serve our guests.
What is the change to refillable cups?
Given current risks, we took immediate action to help further protect our guests and team members as we evaluate high-traffic areas and high-touch surfaces.
We appreciate your patience during this time of heightened caution.
What is Casey's doing for team members who are required to quarantine or test positive for COVID-19?
First, and most important, the health and wellbeing of our people and communities is a priority.
We will have an additional paid leave program in place to support our full-time and part-time team members who are impacted.
I work at a store and have additional questions.
Casey's team members should contact their supervisor for additional questions.
Loading, please wait.